“The Devil’s in the Details” – How Dentists Can Get Paid Faster (And What They Deserve) (feat. Monica Cappelli)

Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of “The Dental Domination Podcast.” From the importance of claim filing best practices to pursuing outstanding claims, implementing pre-payment systems, and everything in between, Monica provides a roadmap you can implement in your dental practice to get paid faster — and get the money you deserve! Don’t miss this episode — a must-listen for any dentist owner looking to improve revenue cycle management and build a more profitable practice.

KEY TAKEAWAYS

  • Collecting correct patient demographics and conducting detailed verifications are essential for getting paid consistently.
  • Filing claims cleanly and including attachments and notes the first time around can prevent delays and denials.
  • Implementing pre-payment systems, such as capturing credit card data, can help stop the bleeding on accounts receivable.
  • Outsourcing revenue cycle management can be more cost-effective and efficient for dental practices.
  • Symptoms that indicate a need for improved revenue cycle management include low collection compared to production, dissatisfaction among associates, and a lack of trained team members.

NEXT STEPS