In this wide-ranging, must-listen conversation, Dan Johnson, founder and CEO of Peak Performance VA, discusses the benefits of hiring virtual assistants (VAs) for dental practices. He shares how VAs can help with administrative tasks in dental practices, reducing overhead and improving patient experience. He also addresses common concerns about language barriers and cultural differences, which the company is creatively addressing with artificial intelligence (VA). VAs are trained in dental terminology and have insurance backgrounds, making them valuable assets to practices. Tasks that can be offloaded to VAs include “anything administrative,” including call handling, front desk duties, insurance verification, insurance negotiations, predeterminations, collecting payments, recall/re-care calls, and more. If you’re interested in reducing overhead, improving staff retention, and optimizing patient experience, don’t miss this episode!
NEXT STEPS
- Check out PeakPerformanceVA.com for more information on leveraging virtual assistants for your dental practice
- Connect with Dan via email at djohnson (at) peakperformanceva.com